Hamburg Süd has been honored as “Top Ranked Carrier” for the second successive year by the Agriculture Transportation Coalition (AgTC), the largest association of importers and exporters of agricultural and forestry products in the USA.
The award is the result of the Ocean Carrier Performance Survey by AgTC’s member companies in April and May 2017. Competing with a total of 17 shipping companies, Hamburg Süd collected the highest rankings in the 18 categories by which the carriers were rated by the members. “We have been a reliable and high-performance partner to the US shippers of agricultural and forestry products for many years. This renewed honor is confirmation of our major efforts and, simultaneously, an incentive to further improve our service wherever possible,” stated Jürgen Pump, Senior Vice President of Hamburg Süd North America, Inc.
The rated categories included: Booking, Pre-shipment Customer Service, Intermodal Door Service and Availability, Accuracy in Shipment Rating, Bill of Lading Release/Turn Time, Terminal Service, Equipment Availability, Documentation, Post Shipment Services, Vessel Schedules/On Time Transit and Overall Customer Service.
The award ceremony took place at a dinner with over 400 attendees during the AgTC Annual Meeting on the hotel ship “Queen Mary” in Long Beach, California, in June.